we777 Privacy Policy

1 Introduction

we777 is an online gaming and sports betting platform serving players in Pakistan. We operate the website at we777.wine and provide services including sports betting on cricket, PSL, T20 internationals and other events, as well as live casino, slots, fish games, bingo and related entertainment features.

As part of providing these services, we collect and process certain personal information about you. We are committed to handling that information responsibly, keeping it secure, and using it only for the purposes set out in this Privacy Policy. We do not sell your personal data to third parties. We do not share it for marketing purposes with companies outside of those directly involved in operating the we777 platform.

This policy is written in plain English so that it is straightforward to read and understand. If anything here is unclear, please contact our support team and we will be happy to explain further.

2 Data We Collect

we777 collects personal information in three main ways: information you provide directly during registration and account use, information generated automatically when you use the platform, and information received from payment providers when you make a deposit or withdrawal.

Information you provide directly:

• Full name as used for your payment account (JazzCash, Easypaisa, bank account).
• Mobile number used for account registration and login verification.
• Date of birth, collected to verify that you meet the 18+ age requirement.
• National ID or CNIC number if requested during account verification checks.
• Any identity documents you voluntarily submit during the verification process.
• Messages and communications you send to our support team via live chat or email.

Information collected automatically:

• Device information including device type, operating system version and browser type.
• IP address and approximate geographical location at time of login.
• Session data including login times, session duration and pages visited within the platform.
• Betting and gaming activity including bets placed, games played, amounts wagered and results.
• Transaction history including deposit amounts, withdrawal requests and payment method used.
• Platform interaction data collected via cookies and similar technologies (see Section 5).

3 How We Use Your Data

The personal information we collect is used for the following purposes. We only process your data where we have a legitimate reason to do so.

we777 does not use your personal data for automated profiling that produces legal or significant effects without human review. We do not make fully automated decisions about account restrictions based solely on algorithmic outputs — a human review is always part of any significant account action.

4 Payment Data

When you make a deposit or request a withdrawal on we777, your transaction is processed through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer or compatible mobile wallet. Payment processing involves sharing the necessary transaction details with the relevant payment provider to complete the transfer of funds in PKR.

we777 does not store full payment account credentials (such as JazzCash PINs or bank account passwords) on our servers. Transaction records including amounts, dates, payment methods and reference numbers are stored by we777 for the purposes of account management, dispute resolution and fraud prevention.

If you contact support about a payment query, our team may view your transaction history within the we777 platform to assist you. This information is not shared externally except where necessary to resolve a dispute with the payment provider directly involved in that transaction.

5 Cookies & Tracking

we777 uses cookies and similar browser storage technologies to make the platform work correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the we777 website.

Types of cookies we use:

• Essential cookies: Required for the platform to function. These handle your login session, keep you authenticated between pages, and remember your language and display preferences. You cannot opt out of essential cookies without also disabling the platform's core features.
• Analytics cookies: Help us understand which parts of the platform are most used, how players navigate between sections, and where technical issues may be occurring. This data is aggregated and does not identify you individually.
• Preference cookies: Store your chosen settings such as display preferences or last-visited game category so that your experience is consistent between visits.
• Security cookies: Used to detect unusual login patterns and help protect your account from unauthorised access attempts.

we777 does not use third-party advertising cookies or share cookie data with advertising networks. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how the platform functions during your session.

6 Data Sharing

we777 does not sell your personal data. We do not share your information with marketing companies, advertisers or data brokers. Your data is only shared in the following limited and specific circumstances:

• Payment providers: When you make a deposit or withdrawal, the relevant transaction details are shared with the payment provider (such as JazzCash or Easypaisa) to complete the transfer. This sharing is limited to what is necessary to process the payment.
• Game providers: When you play a casino game, slot, fish game or bingo title sourced from a third-party provider, your session data (game rounds, bets placed, game results) is processed by that provider's system. Game providers operate under strict data handling agreements with we777.
• Technology and infrastructure partners: we777 uses third-party infrastructure providers for web hosting, content delivery and platform security. These partners may process certain technical data as part of providing these services. They are bound by confidentiality obligations and cannot use your data for their own purposes.
• Fraud prevention and security: In cases where we suspect fraudulent activity, account abuse or financial crime, we may share relevant information with fraud prevention services or refer matters to appropriate authorities.

7 Data Retention

we777 retains your personal information for as long as your account remains active and for a reasonable period after account closure to handle any follow-up queries, disputes or obligations. The general retention periods we apply are as follows:

• Active account data: Retained for the full duration of your account being open on we777.
• Transaction records: Retained for a minimum of five years after the transaction date, in line with standard financial record-keeping practice.
• Identity verification documents: Retained for five years from the date of submission or from account closure, whichever is later.
• Support communications: Retained for two years from the date of the most recent message in a support thread.
• Security and access logs: Retained for 12 months, after which they are deleted or anonymised.

When your data reaches the end of its retention period and is no longer needed for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Data Security

we777 takes the security of your personal information seriously. We use a combination of technical and operational measures to protect your data from unauthorised access, accidental loss, disclosure or misuse.

• All data transmitted between your device and the we777 platform is encrypted using TLS (Transport Layer Security).
• Account passwords are hashed and are never stored in plain text on we777 servers.
• Access to personal data within we777's systems is restricted to staff who genuinely need it to perform their roles, and all access is logged.
• we777 systems are monitored for unusual access patterns, and automatic alerts are triggered by suspicious activity.
• Payment credentials such as JazzCash PINs and bank passwords are never stored on we777 servers under any circumstances.

While we invest significantly in security, no online platform can guarantee absolute security. If you become aware of any unauthorised activity on your we777 account, please contact support immediately so we can take protective action promptly.

9 Your Privacy Rights

As a we777 player, you have the following rights over your personal information. You can exercise any of these rights by contacting the we777 support team. We aim to respond to all privacy-related requests within five business days.

To exercise any of these rights, contact the we777 support team via live chat when logged in to your account, or by email at [email protected]. We may need to verify your identity before acting on a request to protect against unauthorised access to another person's data.

10 Minors & Age Policy

The we777 platform is strictly for adults aged 18 and above. we777 does not knowingly collect personal information from anyone under the age of 18. If we discover that an account has been created by or on behalf of a minor, that account will be immediately closed, any associated data will be handled in accordance with our underage account procedure, and no winnings will be paid out.

If you are a parent or guardian and believe that a minor in your household has created a we777 account, please contact our support team immediately. We will investigate and act promptly. You can also use device-level parental controls to restrict access to the we777 website on shared devices.

11 Policy Updates

we777 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, new features we introduce, changes to payment methods, or updates to our internal data handling practices. When we make material changes to this policy, we will update the "Last Updated" date shown at the top of this page.

If changes are significant, we may also notify active players via the platform's notification system. Your continued use of we777 after a privacy policy update constitutes your acceptance of the revised policy. We encourage you to check this page periodically so you stay informed about how we handle your data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how we777 has handled your personal information, please reach out to our support team. We take all privacy queries seriously and aim to respond within two business days for general queries and within five business days for formal data subject requests.

• Live Chat: Available from within your we777 account when logged in — the fastest way to reach us.
• Email: [email protected] — for privacy requests, data queries and documentation submissions.

You can also visit our FAQ page for answers to common questions about accounts, payments and platform policies, or read our Terms and Conditions for the full set of platform rules.